“Yes . . . Damn!” effect, as it’s been dubbed by Gal Zauberman and John G. Lynch Jr., who are professors of marketing at the Wharton School at the University of Pennsylvania and the University of Colorado at Boulder, respectively. This occurs when we agree to a future commitment in the belief that we’ll have more free time later than we do now — and then, when it comes due, discover we still don’t have time for it.
Archive for May, 2011
Apple’s term for the owner of something – who is the directly responsible individual DRI.
This concept helps to drive accountability, and combat diffusion of responsibility
Reasons, situations and excuses all matter in some jobs, and are acceptable at certain seniority levels. Achieving goals, regardless of the situation matters more and more with seniority.
“Jobs imagines his garbage regularly not being emptied in his office, and when has asks the janitor why, he gets an excuse: the locks have been changed, and the janitor doesn’t have a key. This is an acceptable excuse coming from someone who empties trash bins for a living. The janitor gets to explain why something went wrong. Senior people do not. “When you’re the janitor”, Jobs has repeatedly told incoming VPs, “ reasons matter.” He continues: “Somewhere between the janitor and the CEO, reasons stop mattering.” That “Rubicon, “ he has said “ is crossed when you become a VP.”
quote from Fortune on Apple