Seek First to Understand, Then to Be Understood
Habit 5
Forming opinions or proposing solutions can be easy and yet is a heavily biased process. Being determined to listen, to understand, and consider different perspectives before you formulate your opinions or solutions will lead to better ideas.
Listening isn’t always easy, people present their opinions, or solutions and often poorly communicated views rather than sharing the core of the topic. Listening is an active process, that requires engagement, digging and exploration. It can take time and persistence.
Listening can trigger your personal defenses, if you feel or have a sense of responsibility for the topic, how can you impartially listen?
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