the 50-50 nature of communication

Osmo Wiio’s laws of communication;

  • If communication can fail, it will.
  • If a message can be understood in different ways, it will be understood in just that way which does the most harm.
  • There is always somebody who knows better than you what you meant by your message.
  • The more communication there is, the more difficult it is for communication to succeed.

(http://www.37signals.com/svn/posts/986-osmo-wiio-communication-usually-fails-except-by-accident)


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